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ERMA-BSB SUPPORT CONTACTS AND JOB AIDS

To access cutter navigation systems chart-loading job aids, please visit our job aids page.

For ERMA-BSB data or system support, please use the following contact information:

Data Issues:

Non-emergency or general questions: Contact our Charting Section (choose "LNMs, Chart corrections, Charts, or Light Lists" from the pull down menu).

Emergency or issue requiring immediate or near-immediate resolution:

703.313.5900 (24x7 watch desk)
202.503.8048 (Charting Section duty responder)

System Issues:

U.S. Coast Guard Command, Control, and Communications Engineering Center (C3CEN)

757.686.2156 (M-F 0700-1700 eastern time)
757.615.3834 (CDO watch stander)